Harald Lamberts

Podcasts

#13 – Customer-centric marketing for growth

Andrew Garrihy

The CMO Coach
#12 – AI as the new researcher

Greg Burke

CEO @ Tellet
#11: Sparking Humanity At Scale

Bruce Temkin

CXPA & XM institute
#10: AI transformation for a seamless customer journey

Jons Janssens

Conway & Co
#9: Service design as the innovation vehicle

Adam Lawrence

Author – This is Service Design Doing
#8: Acting on the voice of the customer

Peter Pirner

CX advisor
#7: Journey management & AI to break down silos

Jochem vd Veer

TheyDo
#6: A customer Data Platform for a better CX & business results

Daniel Heer

Zeotap
#5: ‘Orchestrating experiences’ more relevant then ever

Patrick Quattlebaum

Harmonic Design
$#4 – Learnings from fractional CX as a Service$

#4 – Learnings from fractional CX as a Service

Rachel Lane

CXaaS
#3: The intentional customer experience

Jeannie Walters

Experience Investigators
#2: Driving customer-centric transformation

Paulo Rodrigues

SHV-Energy
#1: The value of the post-purchase experience

Zack Hamilton

SVP Growth Strategy ParcelLab